Strategic Order Fulfillment Specialist

Paycom; Washougal (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K

Paid Holidays

Vacation Time

Job summary

United Precision Corporation is seeking a Customer Fulfillment Specialist to manage the order lifecycle and maintain strong customer relationships. You will communicate across departments, update SAP with order progress, and ensure timely delivery while identifying process improvements.

The role requires a customer-focused mindset, attention to detail, and the ability to prioritize in a fast-paced environment. On-site work with standard benefits is provided.

Qualifications

• Bachelor’s degree in a related field or a combination of experience.
• 3+ years in a customer-facing role such as order fulfillment or account management.
• Strong phone, written, and verbal communication skills with excellent presentation abilities.
• Knowledge of ERP systems, preferably SAP.
• Well-organized with exceptional attention to detail and prioritization skills.

Responsibilities

• Track fulfillment activities from quoting to delivery and follow-up.
• Enter orders and update delivery dates in the SAP ERP system.
• Coordinate with manufacturing, quality, purchasing, engineering, and finance for smooth order flow.
• Provide responsive feedback and solutions after analyzing order progress.
• Identify opportunities for business growth based on customer feedback and market trends.
• Maintain records of correspondence and analyze trends to suggest improvements.

Skills

Customer communication

ERP SAP

Organization

Attention to detail

Time management

Education

Bachelor's degree

Tools

SAP ERP

Job description

United Precision Corporation is seeking a Customer Fulfillment Specialist to manage the order lifecycle and maintain strong customer relationships. You will communicate across departments, update SAP with order progress, and ensure timely delivery while identifying process improvements.

The role requires a customer-focused mindset, attention to detail, and the ability to prioritize in a fast-paced environment. On-site work with standard benefits is provided.