Strategic Order Management Specialist II

Carlisle Construction Materials; Lakeland (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life and AD&D Insurance

Leave & Disability Income Protection

Employee Assistance Program (EAP)

Health Advocate

401K Retirement Savings Plan

Employee Stock Purchase Plan

Flexible Spending Accounts

College Scholarships for Dependents

Tuition Reimbursement

Job summary

Carlisle Companies Incorporated in Lakeland, FL, is seeking an Order Management Specialist I to act as the primary liaison between divisions and customers. You will manage orders from placement through delivery and invoicing, resolve issues, and maintain strong relationships with customers, sales managers, and internal teams.

Responsibilities include coordinating with inventory, planning, and finance to ensure accurate lead times, pricing, and invoicing.

Qualifications

• Associates or bachelor’s degree preferred.
• Basic mathematics skills required.
• Excellent written and verbal communication skills.
• Experience with production scheduling processes a plus.
• Ability to respond accurately to customer inquiries.
• Strong teamwork and collaboration abilities.
• Interest in continuous improvement and process optimization.

Responsibilities

• Handle orders for an assigned customer territory from placement through delivery and invoicing.
• Coordinate with inventory and production planning to source materials.
• Regularly review open orders and adjust shipments with customers as needed.
• Maintain relationships with internal departments and external vendors.
• Resolve invoicing issues in collaboration with finance team.
• Ensure customer master data and product information are up to date.

Skills

Basic math

Time management

Written and verbal communication

Production scheduling

Customer inquiries

Teamwork

Continuous improvement

Drive for results

Customer focus

Continuous learning

Education

Associates degree

Bachelor's degree preferred

Job description

Carlisle Companies Incorporated in Lakeland, FL, is seeking an Order Management Specialist I to act as the primary liaison between divisions and customers. You will manage orders from placement through delivery and invoicing, resolve issues, and maintain strong relationships with customers, sales managers, and internal teams.

Responsibilities include coordinating with inventory, planning, and finance to ensure accurate lead times, pricing, and invoicing.