Order Management Specialist II: Customer Delivery Leader

Carlisle; Lakeland (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life and AD&D Insurance

Leave & Disability Income Protection

Employee Assistance Program

Health care concierge service

401K Retirement Savings Plan with公司 匹配

Employee Stock Purchase Plan

Flexible Spending accounts

College Scholarships for Dependents

Tuition Reimbursement

Job summary

Carlisle Companies Incorporated is seeking an Order Management Specialist I to coordinate orders from placement to delivery and invoicing. You will resolve issues, communicate with customers, and collaborate with sales managers to ensure accurate lead times and pricing.

The role emphasizes building strong internal and external relationships, maintaining data integrity, and supporting continuous improvement across departments in a fast-paced environment.

Qualifications

• Associates or bachelor’s degree preferred.
• Minimum two years of CCM Order Management Specialist I experience.
• Strong written and verbal communication skills.
• Ability to handle orders from placement through delivery and invoicing.
• Knowledge of production scheduling processes.
• Able to assist OMS team members with core tasks.
• Teamwork: collaborate with internal and external contacts.

Responsibilities

• Handle requests for an assigned territory of customers, managing orders from placement through delivery and invoicing.
• Coordinate with inventory and production planning to source material for orders.
• Review open orders regularly and reschedule shipments when needed.
• Maintain contacts within Inventory, Shipping, Purchasing, AP, and Production and with external vendors.
• Build strong relationships with customers, representatives, and regional managers.
• Ensure customer master data and product information are up to date.
• Investigate invoicing issues, including third party vendor invoicing, with Finance via Work Cycle.
• Perform other duties as assigned.

Skills

Basic mathematics

Organizational and time management

Written and verbal communication

Production scheduling knowledge

Customer inquiries handling

Teamwork

Change management

Continuous improvement

Customer focus

Continuous learning

Drive for results

Education

Associates or Bachelor’s degree preferred

Job description

Carlisle Companies Incorporated is seeking an Order Management Specialist I to coordinate orders from placement to delivery and invoicing. You will resolve issues, communicate with customers, and collaborate with sales managers to ensure accurate lead times and pricing.

The role emphasizes building strong internal and external relationships, maintaining data integrity, and supporting continuous improvement across departments in a fast-paced environment.