Strategic Order & Logistics Specialist

Arhaus; Boston Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Arhaus is seeking an Order Management Specialist for our Corporate team in Boston Heights. You will process truck manifests, optimize route mix to control transportation costs, and ensure orders ship on time to sustain high customer satisfaction.

Responsibilities include researching orders in Storis, updating trackers, and coordinating with stores and hubs. Experience in data entry and Salesforce will support efficient operations and strong teamwork.

Qualifications

• 1+ year experience with data entry and order processing.
• High school diploma required; college degree preferred.
• Proficient with Excel and standard warehouse procedures.
• Understanding of warehousing and distribution practices.
• Flexibility with work hours as needed.

Responsibilities

• Research orders in Storis and update route tracker after completion.
• Process routes daily and determine eligibility for shipping per SOPs.
• Submit 215s and acknowledgements to hubs and validate manifests.
• Complete Salesforce cases and assist with escalations.
• Communicate changes with stores and warehouse partners affecting routes.
• Maintain strong organization and prioritization to meet deadlines.
• Demonstrate initiative, integrity, and teamwork to improve performance.

Skills

Data entry

Order processing

Excel

Warehousing knowledge

Communication skills

Education

High school diploma

College degree preferred

Tools

Storis

Salesforce

Job description

Arhaus is seeking an Order Management Specialist for our Corporate team in Boston Heights. You will process truck manifests, optimize route mix to control transportation costs, and ensure orders ship on time to sustain high customer satisfaction.

Responsibilities include researching orders in Storis, updating trackers, and coordinating with stores and hubs. Experience in data entry and Salesforce will support efficient operations and strong teamwork.