Strategic Operations Temp: Process Improvement & Projects

Heritage Financial Credit Union; City of Middletown (NY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with 5% Employer Match

Educational Assistance

Paid Time to Volunteer

Logo-wear

Job summary

Heritage Financial Credit Union is seeking a Strategic Business Operations Temp to support the Strategic Business Operations team with project and administrative tasks. You will help maintain procedures, organize documentation, and ensure timely, accurate work aligned with policies.

The role focuses on data entry, reporting, and process improvements, collaborating with multiple departments to resolve routine questions and improve efficiency while maintaining confidentiality and compliance with

Qualifications

• High School diploma or equivalent required.
• Experience in administrative, office, financial services, or operations support preferred.
• Experience with Microsoft Office and ability to learn new software.

Responsibilities

• Provide project and administrative support, tracking assignments and meeting deadlines.
• Review, format, organize, and tag procedures to improve accuracy and usability.
• Organize files and documentation, maintain records, ensure accessibility.
• Assist with data entry, reconciliations, routine reporting, and quality reviews.
• Prepare routine communications, job aids, meeting notes, status updates, and project materials.
• Support workflows and process improvements by following procedures and documenting observations.
• Collaborate with team members and other departments to gather information and resolve questions.
• Maintain confidentiality of member and operational information.
• Complete recurring responsibilities, special projects, and other duties as assigned.

Skills

Professionalism

Communication skills

Organization skills

Problem solving

Confidentiality

Education

High School Diploma

Tools

Microsoft Office

Job description

Heritage Financial Credit Union is seeking a Strategic Business Operations Temp to support the Strategic Business Operations team with project and administrative tasks. You will help maintain procedures, organize documentation, and ensure timely, accurate work aligned with policies.

The role focuses on data entry, reporting, and process improvements, collaborating with multiple departments to resolve routine questions and improve efficiency while maintaining confidentiality and compliance with