Banking Operations & Admin Coordinator I — Growth & Benefits

Hudson Heritage FCU; City of Newburgh (NY); On-site; USD 25,843 - 32,373; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Employer Match

Job summary

Heritage Financial Credit Union is seeking an entry-level Banking Operations & Administration Coordinator I to support daily deposit services and electronic banking products. You will handle routine processing, respond to member inquiries, and assist with basic account maintenance under supervision.

This role offers growth within banking operations, emphasizing accuracy, compliance, and teamwork to serve our members effectively.

Qualifications

• Basic understanding of banking operations or willingness to learn.
• Strong attention to detail and organizational skills.
• Good communication and customer service skills.
• Ability to follow procedures and work in a structured environment.
• Proficiency in basic computer applications and systems.

Responsibilities

• Provide basic support to internal staff and members for deposit-related products and services.
• Respond to routine inquiries related to debit cards, online banking, and account activity.
• Assist in resolving member service requests, escalating more complex issues as needed.
• Maintain a high level of professionalism and service in all interactions.

Skills

Attention to detail

Organizational skills

Communication

Customer service

Procedures & compliance

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

Basic computer applications

Job description

Heritage Financial Credit Union is seeking an entry-level Banking Operations & Administration Coordinator I to support daily deposit services and electronic banking products. You will handle routine processing, respond to member inquiries, and assist with basic account maintenance under supervision.

This role offers growth within banking operations, emphasizing accuracy, compliance, and teamwork to serve our members effectively.