Strategic Process Improvement Analyst (Hybrid)

Service Federal Credit Union; Portsmouth (VA); Hybrid; USD 57,600 - 70,400; Full time

Benefits offered by this job

Health and dental benefits starting day one

PTO and long-term disability

401(k) with 8% company contribution

Tuition reimbursement

Training and career growth opportunities

Job summary

Service Federal Credit Union is seeking a Business Process Improvement Analyst to identify and document processes, aiming for enhanced efficiency and effectiveness. The role is hybrid, requiring three days in the office weekly, with a starting salary of $64,000, negotiable based on experience.

Responsibilities include analyzing workflows, developing process documentation, and supporting initiatives for improvement. Candidates should have a Bachelor’s degree and 3–5 years in a related field, preferably in financial services.

Qualifications

• 3–5 years of industry experience in a related role.
• Experience in financial services preferred.
• Strong understanding of business processes.

Responsibilities

• Identify and document current business processes.
• Analyze existing workflows for inefficiencies.
• Develop clear process documentation and flowcharts.
• Partner with business units for future-state processes.
• Support process improvement initiatives.

Skills

Business process analysis

SQL basics

Automation tools

Analytical skills

Communication skills

Education

Bachelor's degree in Business Administration or related field

Master's preferred

Tools

MS Office (Word, Visio, Excel)

Job description

Service Federal Credit Union is seeking a Business Process Improvement Analyst to identify and document processes, aiming for enhanced efficiency and effectiveness. The role is hybrid, requiring three days in the office weekly, with a starting salary of $64,000, negotiable based on experience.

Responsibilities include analyzing workflows, developing process documentation, and supporting initiatives for improvement. Candidates should have a Bachelor’s degree and 3–5 years in a related field, preferably in financial services.