Strategic Operations & Tech Execution Lead

Truist; Charlotte (NC); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and sick days

Job summary

Truist Financial Corporation is seeking a strategic operations leader to serve as a trusted advisor to senior leadership, translating strategic objectives into actionable plans and establishing effective operating rhythms. You will guide cross-functional coordination, track progress, and ensure follow-through on key initiatives.

The role requires strong business acumen, technology fluency, and the ability to influence outcomes without direct authority in a large, matrixed environment.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 7 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.
• Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyses and reports on performance metrics to drive continuous operational improvements.
• Executes on operational technology strategies and initiatives to support business objectives.
• Integrates innovative solutions to improve business outcomes and operational effectiveness.
• Guides key external partnerships and leads cost-optimization efforts that enhance financial performance and support objectives.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.
• Provides coaching, guidance, and leadership to junior team members and supports their development.

Skills

Leadership

Strategic planning

Executive communication

Cross-functional

Problem solving

Business acumen

Mentoring

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a strategic operations leader to serve as a trusted advisor to senior leadership, translating strategic objectives into actionable plans and establishing effective operating rhythms. You will guide cross-functional coordination, track progress, and ensure follow-through on key initiatives.

The role requires strong business acumen, technology fluency, and the ability to influence outcomes without direct authority in a large, matrixed environment.