AI-Driven Ops & Strategy Transformation Leader

Truist; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Job summary

Truist is seeking a strategic leader to drive the optimization and transformation of enterprise operations. You will orchestrate cross-functional initiatives using data, automation, and AI to boost efficiency and customer outcomes.

Partner with senior leaders to align priorities and accelerate modernization across business, technology, data, and operations. The role demands a decade of experience in operations, a strong banking/fintech exposure, and the ability to translate market innovations

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Skills

Cross-functional leadership

Process improvement

Data analytics

Microsoft Office

Education

Bachelor's degree

Advanced degree preferred

Tools

Microsoft Office

Job description

Truist is seeking a strategic leader to drive the optimization and transformation of enterprise operations. You will orchestrate cross-functional initiatives using data, automation, and AI to boost efficiency and customer outcomes.

Partner with senior leaders to align priorities and accelerate modernization across business, technology, data, and operations. The role demands a decade of experience in operations, a strong banking/fintech exposure, and the ability to translate market innovations