Strategic Operations & Safety Leader

Transdev; Bridgeport (CT); On-site; USD 74,000 - 86,000; Full time

Benefits offered by this job

Vacation: minimum of two weeks

Sick days: 5 days

Holidays: 12 days; 8 standard and 4浮

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Bridgeport, CT is seeking an Operations and Safety Manager to support the General Manager with daily location operations, safety, and training oversight.

You will monitor performance, drive safety improvements and staff development, manage driver hiring, and ensure compliance with applicable federal and state regulations. This full-time role requires a hands-on leader who can balance operations with safety and customer service.

Qualifications

• Three years’ experience in paratransit operations preferred.
• Three years of transit supervisory experience.
• Possesses National Safety Council Defensive Driving Instructor certification or similar safety certifications.
• Knowledge of regulatory requirements to comply with FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulations.
• Computer literate with working knowledge of Microsoft Office.
• Ability to prioritize tasks and manage time effectively.
• Ability to interact with employees at all levels, including drivers, customers, and management.
• Willingness to work extended hours, including weekends and holidays.
• Demonstrates regular and punctual attendance.
• Subject to DOT drug testing.

Responsibilities

• Assists the General Manager in day-to-day operational oversight of location operations, including Safety, HR, and Finance.
• Administers driver hiring and compliance processes (interviews, selection, background checks).
• Involved in hiring, developing, and disciplining drivers and staff.
• Focuses on safety, accidents, and customer complaint resolution.
• Provides reports and safety trend analyses; develops cost-saving recommendations.
• Supervises location employees and enforces company policies.
• Monitors operations activities: on-time performance, missed runs, complaints, accidents, and road calls.
• Guides location trainers; develops and delivers training content and recertification.
• Provides assistance and training to drivers on passenger management and safety issues.

Skills

Paratransit operations

Transit supervision

Interpersonal communication

Time management

Safety awareness

Regulatory knowledge

Education

National Safety Council Defensive Driving Instructor certification

Tools

Microsoft Office

Job description

Transdev in Bridgeport, CT is seeking an Operations and Safety Manager to support the General Manager with daily location operations, safety, and training oversight.

You will monitor performance, drive safety improvements and staff development, manage driver hiring, and ensure compliance with applicable federal and state regulations. This full-time role requires a hands-on leader who can balance operations with safety and customer service.