Operations/Safety Manager

Transdev; Bridgeport (CT); On-site; USD 74,000 - 86,000; Full time

Benefits offered by this job

Vacation: minimum of two weeks

Sick days: 5 days

Holidays: 12 days; 8 standard and 4浮

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Bridgeport, CT is seeking an Operations and Safety Manager to support the General Manager with daily location operations, safety, and training oversight.

You will monitor performance, drive safety improvements and staff development, manage driver hiring, and ensure compliance with applicable federal and state regulations. This full-time role requires a hands-on leader who can balance operations with safety and customer service.

Qualifications

• Three years’ experience in paratransit operations preferred.
• Three years of transit supervisory experience.
• Possesses National Safety Council Defensive Driving Instructor certification or similar safety certifications.
• Knowledge of regulatory requirements to comply with FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulations.
• Computer literate with working knowledge of Microsoft Office.
• Ability to prioritize tasks and manage time effectively.
• Ability to interact with employees at all levels, including drivers, customers, and management.
• Willingness to work extended hours, including weekends and holidays.
• Demonstrates regular and punctual attendance.
• Subject to DOT drug testing.

Responsibilities

• Assists the General Manager in day-to-day operational oversight of location operations, including Safety, HR, and Finance.
• Administers driver hiring and compliance processes (interviews, selection, background checks).
• Involved in hiring, developing, and disciplining drivers and staff.
• Focuses on safety, accidents, and customer complaint resolution.
• Provides reports and safety trend analyses; develops cost-saving recommendations.
• Supervises location employees and enforces company policies.
• Monitors operations activities: on-time performance, missed runs, complaints, accidents, and road calls.
• Guides location trainers; develops and delivers training content and recertification.
• Provides assistance and training to drivers on passenger management and safety issues.

Skills

Paratransit operations

Transit supervision

Interpersonal communication

Time management

Safety awareness

Regulatory knowledge

Education

National Safety Council Defensive Driving Instructor certification

Tools

Microsoft Office

Job description

About the Position

Become a part of our Transdev team as an Operations and Safety Manager in Bridgeport, CT. This position assists the General Manager in supervising daily operations. In addition, the Operations Manager monitors employee performance, oversees the safety and training department, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!

This job opportunity salary range is $74,000-86,000.

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Operations and Safety Manager's major responsibilities:

• Assists the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance
• Administers driver hiring and compliance process (e.g., interviewing and driver selection, collecting applications, criminal background checks)
• Have direct involvement in hiring, developing, and disciplining drivers and staff.
• Focus on safety, accidents, and customer complaint resolution.
• Provides various reports and analyzes, including safety trends. Develops cost-saving recommendations. Performs other duties and projects as assigned.
• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
• Provide direction and guidance to location trainers. Develop and monitor the contents of classroom training to ensure compliance. Teach classes as required. Schedule and conduct re-certification and retraining.
• Provides assistance and training to drivers and attendants on passenger management and other safety-related issues.
• Performs all other duties as assigned and may assist with other areas based on location needs

Operations/Safety Manager requirements:

• Three years’ experience in paratransit operations is preferred
• Three years of transit supervisory experience
• Possesses National Safety Council Defensive Driving Instructor certification or similar certifications in Safety.
• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, and Drug & Alcohol, DOJ Title VI, and State DOT regulation)
• Computer literate with working knowledge of Microsoft Office.
• The ability to prioritize tasks effectively and manage time effectively.
• The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
• Work extended hours, including weekends and holidays, if needed.
• Demonstrate regular and consistent attendance and punctuality.
• Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for the CA Employee Privacy Policy.

Job Category: Management

Job Type: Full Time

Req ID: 8101

Pay Group: VDD

Cost Center: 150

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

California applicants: Please Click Here for CA Employee Privacy Policy.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

California applicants: Please Click Here for CA Employee Privacy Policy.