Strategic Operations Programs Lead

National Black MBA Association; Mountain View (CA); Hybrid; USD 180,000 - 205,000; Full time

Job summary

Samsung Ads Product and Engineering seeks an Operations Program Manager to drive strategic planning, intake, quarterly roadmaps, and cross-functional execution. You will normalize processes, collect metrics, and derive insights to improve operations across geographies.

Responsibilities include governance, KPI definition for Agile teams, and driving OKRs/MBOs while collaborating with stakeholders and engineering partners.

Qualifications

• Bachelor’s in computer science, engineering, business administration, or a related field or equivalent experience.
• 10-12 years in program management of software development projects with at least four years in an operations role.
• Experience in strategic planning, portfolio management, and roadmap planning.
• Experience leading Organizational process improvements.
• Solid understanding of the software development lifecycle.
• Strong problem-solving, collaboration, and leadership skills.

Responsibilities

• Develop and execute the P&E’s strategic planning by collaborating with stakeholders to collect intake requests and coordinate planning and prioritization activities.
• Ensure strategic planning and prioritization align with the Organization's goals.
• Publish the Organization’s quarterly committed roadmaps to stakeholders.
• Establish governance around execution to ensure teams deliver against roadmap commitments.
• Define organization-level KPIs for Agile development teams to measure performance.
• Implement productivity metrics using Jira and BI tools to aid leadership decisions.
• Build a data-oriented culture and drive process improvement projects.
• Provide data insights to functional leaders on operational efficiencies.

Skills

Operations experience

Capacity planning

Agile methodologies

Cross-functional collaboration

Leadership

Problem solving

Education

Bachelor's in CS/Engineering/Business

Tools

JIRA

Confluence

Job description

Samsung Ads Product and Engineering seeks an Operations Program Manager to drive strategic planning, intake, quarterly roadmaps, and cross-functional execution. You will normalize processes, collect metrics, and derive insights to improve operations across geographies.

Responsibilities include governance, KPI definition for Agile teams, and driving OKRs/MBOs while collaborating with stakeholders and engineering partners.