Strategic Sales Operations Leader

Samsung Electronics America; Plano (TX); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America seeks a Sr. Director of Strategy and Sales Operations to lead the operational foundation for the sales org.

You will own data infrastructure, reporting, pricing strategy, and cross-functional project management, partnering with IT and BI to drive real-time insights. Responsibilities include managing Salesforce and other sales systems, creating dashboards, and enabling the sales team through structured programs.

Qualifications

• 12+ years of progressive experience in sales operations or strategy, with 3-5 years in a senior leadership capacity.
• Bachelor's degree in Business, Finance, Operations, or related field.
• MBA or equivalent advanced degree (preferred).
• PMP certification (Preferred).
• BI or data analytics certifications (Preferred).
• Deep knowledge of sales operations within a complex, matrixed organization.
• Strong understanding of data infrastructure, reporting systems, and BI tools.
• Extensive experience in pricing strategy and pricing frameworks.
• Proven experience leading sales enablement programs and measuring impact.
• Broad knowledge of CRM systems and sales technology.
• Experience managing large cross-functional teams and initiatives.

Responsibilities

• Data Infrastructure and Reporting: design, develop, and maintain data infrastructure for visibility and decision making across the sales org.
• Build and manage reporting frameworks with timely insights into sales performance, trends, and forecasting.
• Ensure data integrity across reporting platforms and tools.
• Partner with IT/BI teams to improve data capabilities and automate reporting.
• Develop dashboards and KPIs for real-time performance monitoring.
• Systems Management: administer and optimize Salesforce and other sales systems.
• Manage sales pipeline integrity and data accuracy across the team.
• Lead improvements or new technology solutions where gaps exist.
• Pricing/RFPs/Contracts: develop pricing strategies and manage RFPs and contract negotiations.
• Sales Enablement: design programs, onboard new hires, and create content library.
• Cross-Functional Collaboration: align go-to-market efforts with finance, marketing, and product.

Skills

Sales operations leadership

Data infrastructure

CRM systems

Pricing strategy

BI tools

Cross-functional leadership

Salesforce

Education

Bachelor's degree in Business/Finance/Operations

MBA or equivalent advanced degree

PMP Certification

Tools

PMP Certification

BI Certifications

Job description

Samsung Electronics America seeks a Sr. Director of Strategy and Sales Operations to lead the operational foundation for the sales org.

You will own data infrastructure, reporting, pricing strategy, and cross-functional project management, partnering with IT and BI to drive real-time insights. Responsibilities include managing Salesforce and other sales systems, creating dashboards, and enabling the sales team through structured programs.