Strategic Operations Partner — Hybrid/Remote

Relativity; Kansas; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy - Business Operations Associate to partner with Relativity Success leaders, turning strategy into action. You will gather ground-level intelligence and combine it with operating data to create a clear, decision-ready picture for executives.

Reporting to the Manager, Strategic Execution, you’ll balance relationship-building with rigorous analysis, steer cross-team prioritization, and drive AI-enabled operations to sustain value for customers and internal

Qualifications

• 3-5 years in strategy, business operations, management consulting, or customer success operations.
• Balance of relationship-building and analytical rigor; influence senior leaders.
• Own consequential decisions in ambiguous, fast-moving situations and stand up new processes.
• Manage heavy workload with disciplined prioritization and transparent trade-offs.
• Exceptional communicator across formats; familiarity with AI-enabled operations.

Responsibilities

• Serve as a strategic thought partner to Success leadership, supporting planning, alignment, and execution of the department's operating rhythm.
• Channel ground intelligence into Strategic Execution's prioritization and reporting capabilities.
• Support prioritization for cross-team work, assess dependencies, surface conflicts, and ground sequencing decisions.
• Stay close to in-flight work across the department to reflect a complete picture in prioritization and reporting.
• Recommend action, surface cross-team dependencies, risks, and AI-maturity signals with proposed actions.
• Contribute to executive reporting and annual planning with current intelligence on adoption and dynamics.

Skills

Business Operations

Change Management

Consulting

Cross-Functional Teamwork

Operational Excellence

Process Improvements

Project Management

Risk Management

Strategic Planning

Strategy Development

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy - Business Operations Associate to partner with Relativity Success leaders, turning strategy into action. You will gather ground-level intelligence and combine it with operating data to create a clear, decision-ready picture for executives.

Reporting to the Manager, Strategic Execution, you’ll balance relationship-building with rigorous analysis, steer cross-team prioritization, and drive AI-enabled operations to sustain value for customers and internal