Senior Strategy & Operations Associate, Hybrid/Remote

Relativity; Connecticut; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy - Business Operations Associate within Relativity Success. You will act as a business partner to teams across Relativity Success, turning strategy into grounded decisions and maintaining an operating picture used by leadership to prioritize work, capacity, and AI/technology efforts.

You will balance relationship-building with rigorous analysis, partnering with executives and using tools like Gainsight, Salesforce, and Tableau to inform planning, reporting,

Qualifications

• 3–5 years of experience in strategy, business operations, management consulting, or customer success operations.
• You build trusted relationships with senior leaders and translate data into actionable pictures.
• Proven ability to own decisions in ambiguous, fast-moving situations and stand up new processes.

Responsibilities

• Serve as strategic thought partner to Success leadership, shaping planning and execution.
• Collaborate with Relativity Success teams to understand ground realities and translate into priorities.
• Assist prioritization for cross-team work, assess dependencies, surface conflicts, and plan sequencing.
• Stay close to in-flight work so prioritization and reporting reflect a complete picture.
• Recommend actions with cross-team dependencies and AI/tech signals attached.
• Contribute to executive reporting and annual planning with current intelligence.

Skills

Strategy & operations

Stakeholder management

Analytical reasoning

Executive communication

AI-enabled operations

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy - Business Operations Associate within Relativity Success. You will act as a business partner to teams across Relativity Success, turning strategy into grounded decisions and maintaining an operating picture used by leadership to prioritize work, capacity, and AI/technology efforts.

You will balance relationship-building with rigorous analysis, partnering with executives and using tools like Gainsight, Salesforce, and Tableau to inform planning, reporting,