Hybrid/Remote Strategy Operations Senior Associate

Relativity; Nebraska; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions and driving the department's operating rhythm. You will turn intelligence from diverse teams into a single, decision-ready picture for executives.

You will balance relationship-building with rigorous analysis, manage multiple priorities, and guide stakeholders through complex AI-enabled initiatives while collaborating with Gainsight,

Qualifications

• 3-5 years in strategy, business operations, management consulting, or customer success operations.
• A balance of relationship-building and analytical rigour: build trusted relationships with senior leaders and translate data into actionable insights.
• Track record of owning consequential decisions in ambiguous, fast-moving environments.
• Ability to manage a heavy, competing workload with disciplined prioritization and candor about trade-offs.
• Excellent written, verbal, and executive-facing communication; experience with Gainsight, Salesforce, and Tableau; fluency in AI-enabled operations.
• Bonus: SaaS, legal tech, or e-discovery experience; or exposure to AI adoption or transformation programs.

Responsibilities

• Serve as a strategic thought partner to Success leadership, supporting the planning, alignment, and execution of the department's operating rhythm.
• Partner with teams across Relativity Success to convert on-the-ground intelligence into Strategic Execution's prioritization and reporting.
• Support prioritization for cross-team work, assess dependencies, surface conflicts, and ground sequencing decisions in line with goals.
• Stay close to in-flight work across the department to ensure prioritization and reporting reflect a complete picture.
• Recommend action, surface dependencies and risks with proposed courses of action attached to findings.
• Contribute to executive reporting and annual planning with current insights on adoption, cross-team dynamics, and organizational direction.

Skills

Business Operations

Change Management

Consulting

Cross-Functional Teamwork

Operational Excellence

Process Improvements

Project Management

Risk Management

Strategic Planning

Strategy Development

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions and driving the department's operating rhythm. You will turn intelligence from diverse teams into a single, decision-ready picture for executives.

You will balance relationship-building with rigorous analysis, manage multiple priorities, and guide stakeholders through complex AI-enabled initiatives while collaborating with Gainsight,