Strategic Operations Manager, Campus Transformation

Genentech; South San Francisco (CA); On-site; USD 136,000 - 253,000; Full time

Job summary

Genentech in South San Francisco seeks an experienced Operations Manager serving as the strategic operational partner and Chief of Staff to the Head of the IDO. You will translate strategies into actionable plans, drive cross-functional alignment, and own program delivery, governance, and organizational effectiveness.

You will build training programs, standard operating procedures, and centralized repositories, while leading organizational change management to ensure a seamless transformation

Qualifications

• 6–9+ years of experience in business operations, program management, or IDO leadership.
• Bachelor’s or Master’s degree in Business Administration, Organizational Development, Communications, or Engineering.
• PM and Change Management methodologies (e.g., ADKAR, Lean, Agile, PMP) are used.

Responsibilities

• Operational & Program Governance: Manage the IDO work plan, governance calendar, approval workflows, and action-tracking systems.
• Process & Methodology Standardization: Develop, communicate, and maintain standardized methodologies, tools, templates, and central repositories to establish consistent, audit-ready best practices across project teams.
• Strategic Initiative Execution: Translate abstract strategies into actionable plans while owning the portfolio risk register to proactively address critical issues requiring executive attention.
• Stakeholder Alignment & Engagement: Build comprehensive cross-functional engagement plans across Design, Procurement, Finance, Site Services, and Corporate Communications to align decision-making authority and expectations.
• Executive Support & Communication: Organize key leadership forums, staff meetings, and quarterly all-hands sessions while drafting high-impact executive narratives and supporting external communication efforts.
• Onboarding & Capability Building: Act as the primary point of contact for onboarding internal and external team members, establishing training frameworks and a PM Academy to upskill the organization.
• Change Management & Organizational Culture: Serve as an Organizational Change Management (OCM) champion to mitigate change fatigue, encourage seamless adoption of new operating models, and foster department learning.

Skills

Project management

Change management

Stakeholder management

Executive communication

Education

Bachelor’s or Master’s degree in Business Administration, Organizational Development, Communications, or Engineering

Job description

Genentech in South San Francisco seeks an experienced Operations Manager serving as the strategic operational partner and Chief of Staff to the Head of the IDO. You will translate strategies into actionable plans, drive cross-functional alignment, and own program delivery, governance, and organizational effectiveness.

You will build training programs, standard operating procedures, and centralized repositories, while leading organizational change management to ensure a seamless transformation