Campus Development Ops Lead & Strategy Chief of Staff

Genentech; San Francisco (CA); On-site; USD 136,000 - 253,000; Full time

Benefits offered by this job

Discretionary annual bonus

Comprehensive benefits package

Job summary

Genentech, located in South San Francisco, seeks an Operations Manager and Chief of Staff to the Head of the IDO. You will translate strategy into actionable programs, standardize processes, and lead governance across the campus transformation.

You’ll drive cross-functional engagement, build training frameworks, and champion change management to enable strategic execution across business units.

Qualifications

• 6–9+ years of experience in business operations, program management, or IDO leadership.
• Bachelor’s or Master’s degree in Business Administration, Organizational Development, Communications, or Engineering.
• PM and Change Management methodologies (ADKAR, Lean, Agile, PMP).
• Strong ability to extract, distill, and synthesize high-value information from SMEs.

Responsibilities

• Manage the IDO work plan, governance calendar, approval workflows, and action-tracking systems to ensure leadership decisions are properly executed.
• Develop, communicate, and maintain standardized methodologies, tools, templates, and central repositories for consistent, audit-ready practices.
• Translate abstract strategies into actionable plans while owning the portfolio risk register.
• Build cross-functional engagement plans across Design, Procurement, Finance, Site Services, and Corporate Communications.
• Organize leadership forums, staff meetings, and quarterly all-hands sessions; draft executive narratives."
• Act as primary onboarding contact; establish training frameworks and a PM Academy.
• Serve as an Organizational Change Management champion to mitigate change fatigue and drive adoption.

Skills

Project management

Change management

Stakeholder management

Executive communication

Education

Bachelor’s or Master’s degree in Business Administration, Organizational Development, Communications, or Engineering

Tools

ADKAR

Lean

Agile

PMP

Job description

Genentech, located in South San Francisco, seeks an Operations Manager and Chief of Staff to the Head of the IDO. You will translate strategy into actionable programs, standardize processes, and lead governance across the campus transformation.

You’ll drive cross-functional engagement, build training frameworks, and champion change management to enable strategic execution across business units.