Strategic Operations Lead for Cross-Department Impact

Action for Boston Community Development, Inc.; Boston (MA); On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Competitive benefits

Job summary

Action for Boston Community Development, Inc. in Boston seeks a Senior Business Operations Specialist to manage day-to-day operations across ITS, Property & Real Estate, Purchasing, and Office Services in partnership with the Vice President.

You will drive strategic priorities, align departments, and oversee major short- and long-term projects with a data-driven approach. The role emphasizes developing KPIs and dashboards, preparing executive reports, and supporting budgeting, forecasting, and

Qualifications

• Three to five years of experience in project management, nonprofit operations or related field.
• Bachelor's degree preferred; high school diploma or equivalent required.
• Strong familiarity with databases; experience with data visualization tools (Power BI, Tableau) preferred.
• Excellent communication skills and ability to document projects clearly.
• Ability to manage multiple priorities and meet deadlines in a team setting.

Responsibilities

• Translate strategic initiatives into actionable plans with clear timelines, deliverables, and success metrics.
• Lead change management efforts related to process, technology, and organizational initiatives.
• Prepare executive-level reports, dashboards, and presentations that inform decision-making and priorities.
• Develop and maintain detailed project plans, including milestones, timelines, and resource coordination.
• Monitor progress, manage risks, and ensure timely completion of deliverables.

Skills

Project management

Power BI

Tableau

MS Excel

MS Office

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Power BI

Tableau

Excel

Office suite

Job description

Action for Boston Community Development, Inc. in Boston seeks a Senior Business Operations Specialist to manage day-to-day operations across ITS, Property & Real Estate, Purchasing, and Office Services in partnership with the Vice President.

You will drive strategic priorities, align departments, and oversee major short- and long-term projects with a data-driven approach. The role emphasizes developing KPIs and dashboards, preparing executive reports, and supporting budgeting, forecasting, and