Operations Strategy Lead: Data-Driven Change & Alignment

Action for Boston Community Development; Boston, Northern (MA, KY); Hybrid; USD 73,000 - 89,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Training & development

Job summary

Action for Boston Community Development is seeking a Senior Business Operations Specialist to drive day-to-day operational management across Central Administration. You will partner with ITS, Procurement, Property/Real Estate, and Office Services to align operations with strategic priorities.

Lead cross-functional projects, develop detailed plans with milestones, and deliver executive-level dashboards. Strong data analytics, communication, and project management are essential for success.

Qualifications

• Bachelor’s degree preferred; relevant nonprofit operations experience is a plus.
• 3–5 years in project management or nonprofit operations; strong data skills required.
• Proficient with data visualization tools and Microsoft Office suite.

Responsibilities

• Translate strategic initiatives into actionable plans with timelines and metrics.
• Lead cross-functional projects across Administration departments.
• Prepare executive dashboards and reports for decision-making.
• Monitor budgets, forecasts, and financial transactions; analyze variances.
• Develop KPIs and maintain performance dashboards for accountability.

Skills

Project management

Cross-functional collaboration

Data-driven decision making

Process improvement

Strategic planning

Strong communication

Team leadership

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Power BI

Tableau

Excel

MS Office

Job description

Action for Boston Community Development is seeking a Senior Business Operations Specialist to drive day-to-day operational management across Central Administration. You will partner with ITS, Procurement, Property/Real Estate, and Office Services to align operations with strategic priorities.

Lead cross-functional projects, develop detailed plans with milestones, and deliver executive-level dashboards. Strong data analytics, communication, and project management are essential for success.