Strategic Operations Leader

Crowe; Boston (MA); On-site; USD 109,000 - 230,000; Full time

Job summary

Crowe in Boston is seeking a Business Operations Assistant Director to guide strategic and operational management of a business unit. You will partner with leaders to plan, report, and implement key initiatives while ensuring adherence to firm policies and standards.

This role emphasizes budgeting, forecasting, and performance metrics, with opportunities to shape processes, deliver leadership materials, and coordinate cross‑functional projects in a fast‑paced professional services firm.

Qualifications

• Bachelor’s degree or equivalent experience in business, finance, accounting, operations, or related field.
• 6–9+ years of experience in business operations, financial planning and analysis, or related roles.
• Experience with budgeting, forecasting, and operational reporting.
• Strong analytical skills with the ability to translate data into actionable insights.
• Experience supporting cross-functional initiatives or projects.
• Proficiency with financial and reporting tools, spreadsheets, and presentation software.

Responsibilities

• Support financial planning, budgeting, forecasting, and reporting activities for aligned business units or cost centers.
• Prepare and analyze recurring and ad hoc financial and operational reports; identify trends, risks, and opportunities.
• Ensure compliance with firm financial, procurement, and operational policies and guidelines.
• Assist in managing project budgets, invoicing, and expense tracking; coordinate with Finance and Procurement as needed.
• Support workforce planning activities, including resource forecasting and organizational changes.
• Manage and coordinate operational projects or initiatives as assigned, tracking progress and supporting delivery.
• Contribute to the development and maintenance of operational processes, tools, templates, and metrics.
• Prepare materials for leadership meetings, including reports, presentations, and status updates.
• Represent business operations in cross-functional teams or working groups where operational insight is required.
• Support change initiatives, communications, and continuous improvement efforts across the aligned organization.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Project coordination

Stakeholder management

Financial planning & analysis

Education

Bachelor’s degree in Business/Finance/Operations

Tools

Excel

Spreadsheets

Presentation software

Job description

Crowe in Boston is seeking a Business Operations Assistant Director to guide strategic and operational management of a business unit. You will partner with leaders to plan, report, and implement key initiatives while ensuring adherence to firm policies and standards.

This role emphasizes budgeting, forecasting, and performance metrics, with opportunities to shape processes, deliver leadership materials, and coordinate cross‑functional projects in a fast‑paced professional services firm.