Strategic Operations Director: Finance, Process & Growth

Maps-Security,-LLC; Louisville (KY); On-site; USD 90,000 - 150,000; Full time

Job summary

MAPS Security, LLC in Louisville, KY seeks a Director of Operations & Administration to oversee administrative teams, service coordination, project administration, and financial processes, ensuring accuracy, efficiency, and accountability across scheduling and customer communication.

This role leads budgeting, financial tracking, and operational forecasting, working directly with the CEO to deploy company strategy and support long‑term growth.

Qualifications

• 5–8+ years of operational or administrative leadership.
• Experience in technical services or construction industries.
• Strong budgeting, forecasting, job costing, and reporting.
• Proven ability to lead diverse support teams.
• Excellent process design and cross‑department communication.

Responsibilities

• Build and maintain a culture of urgency, ownership, and professionalism.
• Ensure admin teams follow MAPS standards for comms and workflow accuracy.
• Coach, develop, and evaluate support staff; address performance issues.
• Provide the CEO with regular operational and financial reports.
• Identify inefficiencies and implement solutions that improve workflow and profitability.

Skills

Operations leadership

Budgeting

Forecasting

Financial reporting

Process improvement

Cross-functional collaboration

Vendor management

Team coaching

SOP development

Tools

Accounting software

ERP systems

Job description

MAPS Security, LLC in Louisville, KY seeks a Director of Operations & Administration to oversee administrative teams, service coordination, project administration, and financial processes, ensuring accuracy, efficiency, and accountability across scheduling and customer communication.

This role leads budgeting, financial tracking, and operational forecasting, working directly with the CEO to deploy company strategy and support long‑term growth.