Operations Director - Facilities & Client Growth

City Wide Facility Solutions; Kentucky; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

PTO and paid holidays

Job summary

City Wide Facility Solutions is seeking a Director of Operations in Kentucky. This role is responsible for overseeing the operations and delivery of building-maintenance solutions to clients, leading a team of Facility Services Managers, and ensuring service quality and client satisfaction. The ideal candidate will have a Bachelor's degree, 5+ years of management experience, and strong communication skills. The position includes a competitive compensation package with various benefits and a focus on maintaining high employee and client satisfaction rates.

Qualifications

• 5+ years of management experience in operations and account management.
• Proficiency with Microsoft Office Suite.
• Working knowledge of Customer Relationship Management (CRM) systems.

Responsibilities

• Lead a team of Facility Service Managers to support assigned clients.
• Achieve annual revenue and profit targets.
• Maintain positive client relationships.

Skills

Management experience

Communication skills

Problem-solving

Budget management

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

CRM systems

Job description

City Wide Facility Solutions is seeking a Director of Operations in Kentucky. This role is responsible for overseeing the operations and delivery of building-maintenance solutions to clients, leading a team of Facility Services Managers, and ensuring service quality and client satisfaction. The ideal candidate will have a Bachelor's degree, 5+ years of management experience, and strong communication skills. The position includes a competitive compensation package with various benefits and a focus on maintaining high employee and client satisfaction rates.