Strategic Onsite Account Leader

The Adecco Group; Ostrander (OH); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact across Adecco programs. You will align with the client’s objectives, lead daily recruitment activities, and drive ongoing program success.

You will build strong relationships with HR and operations, present regular business reviews, manage KPI/SLA performance, and position teams for future growth. This role requires leadership, strategic insight, and a proven ability to deliver high client satisfaction.

Qualifications

• Requires a high school diploma or equivalent with 5+ years in relevant roles.
• Experience managing recruitment teams and client programs.
• Proven ability to meet KPIs, SLAs, and drive client satisfaction.
• Strong communication and relationship-building skills.
• Ability to price and sell services and manage client escalations.

Responsibilities

• Develop and maintain effective relationships with client contacts to grow the business.
• Present monthly/quarterly business reviews to leadership.
• Manage recruitment team and ensure KPI/SLA performance.
• Position teams for continued success and client satisfaction.
• Price and sell services, including conversions, temp and perm placements.
• Lead reporting and data trend analyses.

Skills

Client relationship management

Strategic account growth

Recruitment team leadership

KPIs & SLAs management

MS Office proficiency

Communication skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact across Adecco programs. You will align with the client’s objectives, lead daily recruitment activities, and drive ongoing program success.

You will build strong relationships with HR and operations, present regular business reviews, manage KPI/SLA performance, and position teams for future growth. This role requires leadership, strategic insight, and a proven ability to deliver high client satisfaction.