Strategic Onsite Account Leader

The Adecco Group; Chester (NH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Career development

Employee discounts

Job summary

The Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, guiding strategic direction and operational management of recruitment activities to meet client objectives and KPI targets.

You will grow and retain accounts, build relationships with HR and Operations, lead a recruitment team in a fast-paced environment, and drive continuous improvement while aligning with the client's business needs.

Qualifications

• High school diploma or equivalent with 5+ years in a leadership role in services.
• Proven track record in customer satisfaction and account management.
• Experience managing recruitment teams and meeting KPIs/SLAs.

Responsibilities

• Grow and retain accounts by building relationships with key client contacts.
• Achieve high client satisfaction levels via surveys and reviews.
• Set and monitor KPIs, SLAs, and performance reviews with senior leaders.
• Price and sell Adecco services including temporary and permanent placements.
• Maintain knowledge of target industries, client needs, and market competition.
• Lead recruitment teams in a fast-paced environment and scale operations.

Skills

Client relationship management

Strategic account growth

People management

KPI & SLA management

Recruitment leadership

MS Office proficiency

Policy & process development

Change leadership

Education

High school diploma or equivalent

Job description

The Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, guiding strategic direction and operational management of recruitment activities to meet client objectives and KPI targets.

You will grow and retain accounts, build relationships with HR and Operations, lead a recruitment team in a fast-paced environment, and drive continuous improvement while aligning with the client's business needs.