Strategic Onsite Account Manager

The Adecco Group; Kensington (NH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k plan

Paid time off

Job summary

The Adecco Group in the United States seeks an Onsite Manager who serves as the primary client contact for Adecco programs and the initial escalation point for client questions. This role partners with the client to align objectives and build a collaborative relationship.

You will align with the client’s objectives, drive the strategic evolution of the program, oversee daily recruitment and fulfillment, and monitor KPIs to ensure success.

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction, expanded responsibilities, and solid client relationships.

Responsibilities

• Build and maintain effective relationships with key client contacts (HR, Operations) and foster growth.
• Achieve high client satisfaction through surveys and business reviews; maintain a strong client network.
• Lead recruitment and fulfillment activities and manage plan against KPIs and SLAs.
• Price and sell services (conversions, temporary and perm placements) and drive account retention and growth.

Skills

Client Relationship Management

KPIs & SLAs

Recruitment Leadership

MS Office Proficiency

Strategic Planning

Business Acumen

Tools

MS Office

Job description

The Adecco Group in the United States seeks an Onsite Manager who serves as the primary client contact for Adecco programs and the initial escalation point for client questions. This role partners with the client to align objectives and build a collaborative relationship.

You will align with the client’s objectives, drive the strategic evolution of the program, oversee daily recruitment and fulfillment, and monitor KPIs to ensure success.