Strategic Onsite Account Leader

The Adecco Group; South Hempstead (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan or deferred compensation

Paid time off (PTO) up to 152 hours

Job summary

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for Adecco programs and escalate questions. You will align with the client’s business objectives, oversee daily recruitment activities, monitor KPIs, and drive ongoing program success.

You will lead a recruitment team, maintain strong client relationships, and present performance reviews to senior leaders. This role requires strategic thinking, collaboration, and a client-first mindset.

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in a service provider industry preferred.
• Proven track record of increased customer satisfaction, expanded responsibilities, and strong relationships with colleagues/management.

Responsibilities

• Develop and maintain strong relationships with HR and Operations contacts.
• Achieve high client satisfaction levels via surveys and reviews.
• Manage recruitment team to meet fill rates and time-to-fill targets.
• Present monthly/quarterly performance reviews to the vertical Director/VP.
• Price and sell staffing services for conversions, temporary and permanent placements.
• Ensure client requirements and SLAs are met.

Skills

Relationship building

Client management

Recruitment team leadership

KPIs & SLAs

Effective communication

Policy development

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for Adecco programs and escalate questions. You will align with the client’s business objectives, oversee daily recruitment activities, monitor KPIs, and drive ongoing program success.

You will lead a recruitment team, maintain strong client relationships, and present performance reviews to senior leaders. This role requires strategic thinking, collaboration, and a client-first mindset.