Strategic National Ecommerce Manager

Eaton; Dallas (TX); On-site; USD 124,000 - 182,000; Full time

Job summary

Eaton's North America Sales - Distributed Infrastructure Technology (DIT) division seeks a National Account Manager, Ecommerce within 50 miles of Woodridge, IL and other listed locations. You will lead omnichannel sales for Amazon and other retailers, driving revenue, market share, and profitable growth across online and offline channels.

You will collaborate with marketing, product, and supply chain teams to develop customer strategies, negotiate agreements, and manage a multi-year pipeline

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience in sales, ecommerce, omnichannel sales, marketing, or national account management.
• Experience managing strategic national accounts across ecommerce, marketplace, and brick-and-mortar retail channels, including Amazon and other national ecommerce retailers.

Responsibilities

• Develop and execute strategic omnichannel business plans for Amazon and approximately six assigned ecommerce and retail accounts to achieve sales, profit, revenue growth, and market share objectives.
• Own customer relationships at multiple organizational levels within assigned accounts and serve as Eaton's primary commercial point of contact.
• Identify and develop growth opportunities through assortment expansion, promotional programs, ecommerce initiatives, retail media, digital merchandising, marketplace optimization, and new product introductions.
• Lead annual business planning, forecasting, joint business planning, and customer business review processes with assigned customers.
• Analyze customer performance, category trends, market conditions, competitive activity, and business data to identify opportunities, risks, and growth strategies.
• Develop pricing, promotional, assortment, and omnichannel sales strategies that support profitable growth and customer objectives across ecommerce and brick-and-mortar channels.
• Partner with marketing, ecommerce, product management, retail sales, supply chain, customer service, and operations teams to improve customer engagement and execution.
• Drive execution of digital content, merchandising, advertising, retail media, and ecommerce initiatives that improve online visibility, conversion, and sales performance.
• Communicate voice-of-customer insights to internal stakeholders and influence product, marketing, sales, and ecommerce strategies.
• Build and maintain a multi-year opportunity pipeline to support long-term growth objectives and customer development plans.
• Negotiate annual agreements, promotional programs, pricing initiatives, and business plans that align customer needs with Eaton's strategic objectives.
• Collaborate across multiple business units, sales teams, and channel partners to maximize share of wallet, customer penetration, and omnichannel growth.
• Support the development and utilization of dashboards, reporting tools, business intelligence, and analytics used to drive customer growth and business decisions.
• Build executive-level customer relationships and influence strategic business decisions that support mutual growth and long-term partnerships.
• Drive best practices in ecommerce, omnichannel selling, category management, marketplace management, and customer development.
• Travel up to 25% to support customer meetings, business reviews, industry events, trade shows, and internal strategic planning activities.

Skills

Executive engagement

Cross-functional collaboration

Omnichannel sales

Negotiation

Strategic planning

Education

Bachelor's degree

Tools

Salesforce

Power BI

Excel

SAP

Job description

Eaton's North America Sales - Distributed Infrastructure Technology (DIT) division seeks a National Account Manager, Ecommerce within 50 miles of Woodridge, IL and other listed locations. You will lead omnichannel sales for Amazon and other retailers, driving revenue, market share, and profitable growth across online and offline channels.

You will collaborate with marketing, product, and supply chain teams to develop customer strategies, negotiate agreements, and manage a multi-year pipeline