Strategic National Account & Operations Leader

Confidential Jobs; Phoenix (AZ); On-site; USD 165,000 - 175,000; Full time

Job summary

Confidential Jobs seeks a National Account Manager to oversee a national client portfolio, driving operational excellence and consistent service delivery. The role collaborates with senior stakeholders to optimize performance and client satisfaction.

The ideal candidate brings a strong background in account management and operations, with proven leadership across multi-site environments and the ability to influence strategic decisions at the executive level.

Qualifications

• Experience in account management, operations, or related fields at national/regional level.
• Experience managing large, complex accounts with executives.
• Strong data analysis and forecasting skills to evaluate trends and performance.
• Demonstrated project management experience coordinating multiple initiatives.

Responsibilities

• Monitor and analyze operational performance metrics and trends.
• Develop and implement practices to improve efficiency and service quality.
• Lead a national team of operations professionals.
• Conduct regular business reviews with client stakeholders.
• Align account operations with organizational objectives.

Skills

Account management

Operations management

Data analysis

Forecasting

Project management

Leadership

Communication

Multi-site operations

Job description

Confidential Jobs seeks a National Account Manager to oversee a national client portfolio, driving operational excellence and consistent service delivery. The role collaborates with senior stakeholders to optimize performance and client satisfaction.

The ideal candidate brings a strong background in account management and operations, with proven leadership across multi-site environments and the ability to influence strategic decisions at the executive level.