National Account Manager

Partners Personnel; Dalton (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading staffing agency seeks an experienced National Account Manager to oversee and develop strategic relationships with national clients. The role requires strong leadership and a solid background in managing Big-Box retail accounts. The successful candidate will be responsible for driving growth, ensuring client satisfaction, and collaborating with internal teams to meet sales objectives. Exceptional communication and analytical skills are essential for success in this position.

Qualifications

• Proven sales background with success in Big-Box retail or national accounts.
• Strong analytical and strategic planning capabilities.
• Exceptional interpersonal and client relationship skills.

Responsibilities

• Establish and track national sales objectives and performance targets.
• Serve as the primary contact for national clients.
• Collaborate with internal teams to ensure consistent execution.

Skills

Relationship-building

Commercial acumen

Analytical skills

Leadership

Strategic planning

Client relationship management

Job description

We are seeking an experienced National Account Manager to lead and manage strategic client relationships on a national scale. This role serves as the senior commercial representative for the organization, responsible for driving growth, strengthening partnerships, and ensuring consistent execution across national accounts and key partners.

The ideal candidate brings a strong background in national sales—particularly with Big-Box retail customers—along with the confidence, leadership, and strategic mindset required to influence results across geographically dispersed teams. Success in this role requires exceptional relationship-building skills, commercial acumen, and the ability to lead through collaboration and data-driven decision-making.

Key Responsibilities

• Establish, manage, and track national sales objectives and performance targets
• Serve as the primary senior point of contact for national clients, fostering trusted, long-term partnerships
• Collaborate with internal account managers and sales teams to ensure consistent execution and account coverage nationwide
• Lead client meetings, presentations, and proposal development for national accounts
• Oversee account health, ensuring service standards, contract commitments, and customer expectations are met
• Act as an escalation point for client issues, complaints, and inquiries, driving timely resolution
• Identify and promote new products, programs, and growth opportunities within national accounts
• Monitor market trends, competitive activity, and emerging sales opportunities
• Provide regular reporting and strategic insights to senior leadership regarding account performance and opportunities

Qualifications & Requirements

• Proven sales background with demonstrated success managing Big-Box retail or national accounts
• Strong analytical and strategic planning capabilities, with the ability to translate data into actionable insights
• Decisive leader with the ability to influence, align, and motivate cross-functional teams
• Exceptional interpersonal and client relationship skills
• Excellent written, verbal, and presentation abilities, with experience clearly communicating trends, results, and strategy to varied audiences
• Highly results-driven with a strong sense of urgency; resourceful, hands-on, and accountable for outcomes
• Customer-centric mindset with a focus on long-term partnership value and growth