Strategic Microsoft TAM: Enterprise Tech Success

World-Wide-Technology; United States; Remote; USD 83,000 - 108,000; Full time

Benefits offered by this job

Health and Wellness Benefits

401k Plan with Company Matching

Paid Time Off

Job summary

World Wide Technology (WWT) seeks a Microsoft Technical Account Manager (TAM) to act as the senior strategic liaison between WWT and our Microsoft clients. This role operates at an executive level to provide oversight, guidance, and value realization across all Microsoft engagements.

The TAM ensures healthy, growing client relationships aligned with business objectives and WWT capabilities. You will drive adoption of Azure, 365, Copilot, and security solutions while guiding cloud journeys and

Qualifications

• 7+ years in a technical account management or solutions consulting role within the Microsoft ecosystem.
• Proven ability to manage and grow enterprise client relationships at executive level.
• Strong written and verbal communication with credibility in C-suite conversations.

Responsibilities

• Maintain executive-level awareness of health, status and direction of all Microsoft client accounts.
• Collaborate with CSM on regular Business Reviews with MSFT insights, updates and risks.
• Develop each client’s success plan with goals, milestones, and mutual success criteria.
• Act as a subject matter authority on the Microsoft product landscape and licensing models.
• Guide customers through cloud adoption and migration planning aligned with CAF/WAF.
• Translate technical capabilities into business value for executive audiences.
• Partner with solution architects to ensure actionable and deliverable recommendations.
• Engage internal MSFT support teams on advisory cases when needed.
• Build and sustain deep relationships with client directors, CIOs, CTOs, and VPs of IT.
• Position WWT as a strategic partner across all Microsoft touchpoints.
• Champion adoption of Microsoft technologies and track usage KPIs.
• Collaborate on change management and access to adoption resources.
• Maintain ongoing view of client technology health and alignment.

Skills

Executive communication

Strategic thinking

Relationship management

C-suite engagement

Account management

Education

Bachelor's degree in Information Technology or related field

Job description

World Wide Technology (WWT) seeks a Microsoft Technical Account Manager (TAM) to act as the senior strategic liaison between WWT and our Microsoft clients. This role operates at an executive level to provide oversight, guidance, and value realization across all Microsoft engagements.

The TAM ensures healthy, growing client relationships aligned with business objectives and WWT capabilities. You will drive adoption of Azure, 365, Copilot, and security solutions while guiding cloud journeys and