Strategic Metals Account Manager

Ryerson; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Ryerson is seeking an Outside Account Manager to maintain and expand our transactional business within your designated market. You will build strong relationships with purchasing decision makers and collaborate with inside sales, credit, inventory, and other departments to meet company and customer objectives.

You will monitor market conditions, provide intelligence to sales leadership, and grow revenue by offering value-added services and ecommerce capabilities.

Qualifications

• Bachelor’s degree preferred (marketing, business or related field) or related experience.
• 3-5 years of sales experience in the metals service center industry or similar industrial sales background.
• Proficiency with MS Office; SAP and Salesforce.com experience highly desired.
• Strong business acumen with excellent customer service, interpersonal and written/oral communication skills.
• Persuasive negotiation skills with the ability to work within a team or individually.
• Ability to maintain confidentiality and solve problems effectively.
• Highly motivated with a demonstrated ability to build strong relationships quickly.
• Aggressive, competitive, and self-motivated attitude.

Responsibilities

• Build relationships with contacts at all levels across customer organizations, especially purchasing decision makers.
• Collaborate with inside sales, credit center, inventory managers and other departments to achieve objectives.
• Monitor competitive environment and provide market intelligence to shape sales strategies.
• Increase revenue from assigned customers by selling value-added services and programs; grow new business.
• Manage customer accounts including margin analysis, competitive information, and quality initiatives.
• Develop and implement sales and commercial programs while promoting ecommerce capabilities.
• Maintain daily call planning to keep customers informed about industry trends and Ryerson’s capabilities.
• All other duties as assigned or as needed.

Skills

MS Office

Customer service

Communication

Relationship building

Negotiation

Education

Bachelor’s degree preferred

Tools

SAP

Salesforce.com

Job description

Ryerson is seeking an Outside Account Manager to maintain and expand our transactional business within your designated market. You will build strong relationships with purchasing decision makers and collaborate with inside sales, credit, inventory, and other departments to meet company and customer objectives.

You will monitor market conditions, provide intelligence to sales leadership, and grow revenue by offering value-added services and ecommerce capabilities.