Strategic Outside Account Manager — Metals & E‑Commerce

Ryerson Canada; Shreveport (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ryerson is seeking an Outside Account Manager to maintain and grow our transactional customer base within the metals service center arena. You will build strong relationships with purchasing decision makers and collaborate with inside sales, credit, and inventory teams to align service levels with client needs.

The ideal candidate has a Bachelor’s degree preferred (marketing or business) or related experience, 3–5 years of sales in metals or industrial sectors, and proficiency with MS Office;

Qualifications

• Bachelor’s degree preferred (marketing, business or related field) or equivalent experience.
• 3–5 years of sales experience in metals service center or related industrial sales.
• Proficiency with MS Office; SAP and Salesforce.com experience highly desired.
• Strong business acumen with excellent customer service and negotiation skills.
• Effective communication skills and ability to work in a team or independently.

Responsibilities

• Build relationships with contacts at all levels, especially purchasing decision makers.
• Collaborate with inside sales, credit center, and inventory managers to meet objectives.
• Monitor competitive environment and provide market intelligence to shape strategies.
• Increase revenue by selling value-added services and driving transactional growth.
• Manage customer accounts, analyze margins, and support quality improvement initiatives.
• Develop and implement sales programs and promote E-Commerce capabilities.
• Maintain daily call planning and keep customers informed about industry trends and Ryerson's capabilities.

Skills

Relationship building

Customer service

Negotiation

Communication

Teamwork

Problem-solving

Confidentiality

Education

Bachelor's degree preferred

Tools

MS Office

SAP

Salesforce.com

Job description

Ryerson is seeking an Outside Account Manager to maintain and grow our transactional customer base within the metals service center arena. You will build strong relationships with purchasing decision makers and collaborate with inside sales, credit, and inventory teams to align service levels with client needs.

The ideal candidate has a Bachelor’s degree preferred (marketing or business) or related experience, 3–5 years of sales in metals or industrial sectors, and proficiency with MS Office;