Strategic Medical Devices Account Director - Remote

Viant Medical Inc.; Indianapolis (IN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k Plan with Company Match

Paid time off and holidays

Life insurance

Tuition Reimbursement

Job summary

Viant Medical Inc. is seeking an Account Director to drive growth within the US Midwest/Northeast territory. This remote role emphasizes developing customer relationships, closing new business, and expanding revenue across accounts in the medical device contract manufacturing sector.

You will lead cross-functional teams, manage RFQs, pricing, and contracts, and maintain a robust CRM pipeline. Travel may be required up to 25–75% to support key customers.

Qualifications

• Bachelor’s Degree (related discipline or engineering degree preferred).
• Business-to-business sales experience (minimum 5 years for medical device contract manufacturing background, minimum 5 years for Business Development Manager).
• Medical Device Industry experience required.
• Strong background in plastic injection molding, metals, and assemblies preferred.

Responsibilities

• Actively seeks and closes new business opportunities within the assigned territory/accounts, facilitates the RFQ process (as needed), delivers proposals (with the help of cross-functional team members as appropriate), and closes business.
• Supports the broader organization to ensure revenue retention and organic growth of assigned customers if required.
• Retains and increases the profitable penetration of existing accounts.
• Establishes, maintains, and grows strong relationships with decision-makers at assigned customers.
• Responsible for accomplishing sales objectives, including revenue growth with specific accounts, identifying and prioritizing opportunities, securing resources, and executing sales strategies to meet company objectives.
• Develops and executes specific account strategies to promote revenue growth and increase market share.
• Identifies, engages, and maintains relationships with key influencers/decision-makers through active customer involvement.
• Keeps informed on new products, services, and other general information of interest to customers.
• Stays informed of customer business opportunities, account changes, current conditions, future prospects, and competitive landscape to protect revenue from competitors.
• Collaborates with Commercial, Operations, Quality, and Finance partners to ensure high service levels are maintained and the account growth strategy is properly coordinated and executed.
• Develops and maintains technical expertise related to the company and industry.
• Responsible for maintaining expenses within budget.
• Responsible for generation, reporting, and account review facilitation, as required (including, but not limited to, weekly, monthly, and annual reviews or plans).
• Presents and sells price changes as needed.
• Participates in Scorecards/Drumbeat/Recovery reviews as necessary.
• As a customer advocate, proactively provides Voice of Customer (VOC) to all appropriate internal stakeholders to enable a thoughtful and proactive approach to meeting or exceeding customer needs.
• Works with other Commercial stakeholders and customer service, including the Territory Leader, other Account Managers, Customer Solutions Representatives, and others, as appropriate to advance the growth strategy.
• Actively maintains the CRM tool to allow for a real-time assessment of the assigned accounts’ opportunity-based pipeline value/status and health.
• Develops and owns Customer Communication cadence for assigned customers.
• Aggregates and develops Scorecards/Drumbeat/Recovery materials in support of customer meetings/escalations/reviews.
• Acts as the internal/external point of contact for pricing issues/communications.
• Facilitates the contracting process, as required, between Customer, Site, Commercial owner, Quality, Legal, and Finance, including both commercial and quality agreements.
• In collaboration with the Customer and other internal stakeholders, aggregates and performs (as needed and in partnership with planning) forecast collection, analysis, trends, and communication.
• Facilitates Quote/Proposal processes as needed, including Existing Business Quoting, Price Changes, New Business, Tool Refurb requests/quotes, CRM entry/maintenance, and Follow Up.
• Drives and manages CIP communications/tracker.
• Assesses and drives the rebate process as applicable.

Skills

Account management

Sales strategy

Negotiation

Communication

Relationship building

Team collaboration

Education

Bachelor’s degree (related discipline or engineering)

Tools

CRM

Microsoft Excel

Microsoft PowerPoint

Outlook

Microsoft Word

Job description

Viant Medical Inc. is seeking an Account Director to drive growth within the US Midwest/Northeast territory. This remote role emphasizes developing customer relationships, closing new business, and expanding revenue across accounts in the medical device contract manufacturing sector.

You will lead cross-functional teams, manage RFQs, pricing, and contracts, and maintain a robust CRM pipeline. Travel may be required up to 25–75% to support key customers.