Strategic Logistics Planner – On-Time Shipments

Syncreon; Goodyear (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

DP World, a global logistics leader, seeks an Operations role to drive efficiency in transportation and warehousing coordination in the Phoenix area. You will interact with customers to quote nonstandard moves, track shipments, and resolve inventory discrepancies while supporting continuous improvement initiatives.

The role emphasizes accurate tracking, timely communication, and collaboration with warehouse teams to optimize service levels and ensure DP World's standards are met.

Qualifications

• Customer service background in logistics and problem resolution.
• Strong on Excel for tracking and analysis.
• Able to manage inventory in RF Portal and Manual systems.
• Understand transportation modes and service levels.

Responsibilities

• Provide rate quotes for nonstandard transportation, e.g. expedite shipments.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply late reason codes for service failure tracking and reporting.
• Resolve inventory discrepancies with the customer and follow up on exceptions and damage assessment.
• Participate in process flow documentation and SOPs; identify improvement opportunities.

Skills

Customer service logistics

Excel analysis

RF Portal systems

Transportation knowledge

Tools

RF Portal

Job description

DP World, a global logistics leader, seeks an Operations role to drive efficiency in transportation and warehousing coordination in the Phoenix area. You will interact with customers to quote nonstandard moves, track shipments, and resolve inventory discrepancies while supporting continuous improvement initiatives.

The role emphasizes accurate tracking, timely communication, and collaboration with warehouse teams to optimize service levels and ensure DP World's standards are met.