Strategic Logistics & Operations Planner

DP World; Union City (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

DP World, based in Union City, GA, is seeking experienced Operations Planners to coordinate daily transportation activities across shifts. The role focuses on ensuring efficient, on-time movements and accurate tracking of shipments from origin to destination.

The successful candidate will manage rate quotes for nonstandard transport, resolve issues with customers, and maintain records using Excel and RF Portal tools.

Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Previous telecommunication site delivery coordination experiences a plus.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF Portal, and Manual system environment.
• Understand transportation modes and service levels.

Responsibilities

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting
• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Skills

Customer service

Problem resolution

Communication

Logistics coordination

Inventory management

Tools

Excel

Outlook

RF Portal

Job description

DP World, based in Union City, GA, is seeking experienced Operations Planners to coordinate daily transportation activities across shifts. The role focuses on ensuring efficient, on-time movements and accurate tracking of shipments from origin to destination.

The successful candidate will manage rate quotes for nonstandard transport, resolve issues with customers, and maintain records using Excel and RF Portal tools.