Operations Planner

Syncreon; Union City (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

syncreon in Union City, GA is seeking experienced Operations Planners to coordinate daily logistics operations across multiple shifts. You will provide rate quotes for nonstandard transportation, register orders with special requirements, and ensure on-time pickup and delivery while tracking shipments.

You will collaborate with customers to resolve inventory discrepancies, document processes, and identify improvement opportunities. Travel to the warehouse may be required as needed.

Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment.
• Understand transportation modes and service levels.

Responsibilities

• Provide rate quotes for nonstandard transportation, e.g. expedite shipments.
• Perform order registration with special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply late reason codes for Service Failure tracking and reporting.
• Work with customer to resolve inventory discrepancies and communicate findings.
• Participate in process flow documentation and SOPs, identify improvement opportunities.

Skills

Customer service

Logistics knowledge

Problem resolution

Communication skills

Tools

Excel

Word

Outlook

Job description

We are looking for experienced Operations Planners for multiple shifts, based inUnion City,GA,to coordinate daily operations. It's an exciting time to join the syncreon team!

About the Role

How you will contribute

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting
• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
• Understand transportation modes and service levels.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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