Strategic Localization Account Lead

TransPerfect; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

TransPerfect is seeking a Strategic Account Associate to manage high-profile accounts in the Localization Industry. This role is ideal for candidates with significant account management experience who can contribute to account growth through strategic initiatives and superior client service.

Applicants should possess a minimum of a Bachelor’s Degree and 4-5 years in client-facing roles, with expertise in localization. The position emphasizes on-time project delivery, high-level customer service, and mentoring junior staff.

Qualifications

• Minimum 4-5 years’ experience in a client-facing account management or client service representative role.
• Minimum 2-3 years’ experience in the localization industry.
• Hands-on experience with localization platforms.

Responsibilities

• Act as a consultative advisor on expanded localization solutions.
• Develop project quote proposals and schedules for clients.
• Manage translation projects ensuring quality and profitability.
• Collaborate on infrastructure initiatives and account growth strategies.

Skills

Superior written and spoken communication skills in English

Exceptional problem-solving and critical-thinking skills

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Ability to multitask in a fast-paced environment

Education

Bachelor’s Degree from a recognized college or university

Tools

GlobalLink tools

Job description

TransPerfect is seeking a Strategic Account Associate to manage high-profile accounts in the Localization Industry. This role is ideal for candidates with significant account management experience who can contribute to account growth through strategic initiatives and superior client service.

Applicants should possess a minimum of a Bachelor’s Degree and 4-5 years in client-facing roles, with expertise in localization. The position emphasizes on-time project delivery, high-level customer service, and mentoring junior staff.