Strategic Accounts Director: Global Client Growth Leader

TransPerfect; Atlanta (GA); Hybrid; USD 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k matching

Childcare membership

TransPerks

Birthday off

Zusammenfassung

TransPerfect seeks a Director of Strategic Accounts to lead high-value client relationships and drive localization projects from opportunity to delivery. You will serve as a trusted advisor, align client goals with internal teams, and oversee complex programs across geographies.

The role emphasizes stakeholder management, strategic account expansion, and cross-functional collaboration to ensure project success and client satisfaction. Travel to domestic and international conferences is expected.

Qualifikationen

• Excellent written and verbal English communication skills.
• Bachelor's degree or equivalent.
• 2–5 years of experience in account management.
• Prior experience in managing complex projects a plus.
• Excellent planning, organizational, and communication skills.
• Strong interpersonal and negotiation skills.
• Knowledge of project management tools.
• A localization background is preferred but not required.

Aufgaben

• Be responsible for all client communication, understanding client goals and interests and discussing project requirements with clients.
• Lead specific tracks of work for large complex localization projects.
• Assist in creating and monitoring adherence to project plans/budgets.
• Communicate the client's goals, project requirements, and represent the client's interests to the team to ensure client expectations are met and managed.
• Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.
• Coordinate with colleagues in other departments for the purpose of ensuring efficient workflow.
• Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved.
• Strengthen and expand relationships with existing accounts.
• Assist in new business development (proposal development, meetings, and presentations).
• Develop strong understanding of company capabilities and services, and effectively communicates offerings to the client.
• Compose or generate a variety of materials (e.g. reports, memos, letters, manuals, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc.
• Travel (including multiple annual conferences, client meetings) - domestic and/or international

Kenntnisse

Account management

Communication skills

Project coordination

Negotiation skills

English proficiency

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

TransPerfect seeks a Director of Strategic Accounts to lead high-value client relationships and drive localization projects from opportunity to delivery. You will serve as a trusted advisor, align client goals with internal teams, and oversee complex programs across geographies.

The role emphasizes stakeholder management, strategic account expansion, and cross-functional collaboration to ensure project success and client satisfaction. Travel to domestic and international conferences is expected.