Strategic Learning & Performance Architect

CLA (CliftonLarsonAllen); Chicago (IL); On-site; USD 67,000 - 119,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Wellness programs

Job summary

CLA is seeking a strategic, innovative Senior Learning Performance Strategist to partner with Tax and People Solutions, designing scalable programs aligned with organizational goals and regulatory requirements to enable professionals to deliver exceptional client service.

You will lead diagnostics, develop competency-based paths, manage project scope and budgets, and collaborate across teams to ensure engagement and impact.

Qualifications

• 5+ years of experience in learning and development or performance consulting.
• Experience with adult learning principles, assessment and evaluation design, change management, and project management.
• Experience with LXP (360 Learning), LMS platforms, analytics tools (Power BI), AI and automation technologies.

Responsibilities

• Conduct technology-enabled diagnostics across services, industries, and support functions to identify performance gaps.
• Implement root-cause analysis of performance gaps to propose holistic, impactful solutions.
• Collaborate with leadership to define performance metrics and analyze data for informed decision-making.
• Design and execute learning strategies aligned with firmwide goals, industry standards, and regulatory requirements; leverage technology to accelerate design, development, deployment.
• Develop competency- and skills-based learning paths for professionals at all levels using blended learning approaches.
• Ensure content is relevant, engaging, and tailored to professional services.
• Define scope, schedule, and budget for learning projects.
• Coordinate cross-functional planning and monitor risks; elevate to leadership as needed.
• Collaborate with cross-functional teams to ensure programs meet technical, quality, and regulatory standards.
• Advise on best practices and support change management communications.
• Serve as trusted advisor on learning solutions that drive employee performance, engagement, business outcomes, and client value.
• Define KPIs and use analytics to assess learning effectiveness and business impact.
• Continuously refine programs based on feedback, metrics, and industry trends.
• Stay current with trends in digital learning, professional development, and accounting education.
• Support rollout of performance management systems and tools.

Skills

Experience in L&D

Adult learning principles

Change management

Project management

Strategic partnership

Education

Bachelor's degree in Instructional Design, Organizational Development, Human Resources, Business, or related field

Advanced degree or professional certification in Learning & Development (preferred)

Tools

360 Learning (LXP)

Power BI

AI & automation technologies

Job description

CLA is seeking a strategic, innovative Senior Learning Performance Strategist to partner with Tax and People Solutions, designing scalable programs aligned with organizational goals and regulatory requirements to enable professionals to deliver exceptional client service.

You will lead diagnostics, develop competency-based paths, manage project scope and budgets, and collaborate across teams to ensure engagement and impact.