Senior Learning Performance Strategist

CLA (CliftonLarsonAllen); Chicago (IL); On-site; USD 67,000 - 119,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Wellness programs

Job summary

CLA is seeking a strategic, innovative Senior Learning Performance Strategist to partner with Tax and People Solutions, designing scalable programs aligned with organizational goals and regulatory requirements to enable professionals to deliver exceptional client service.

You will lead diagnostics, develop competency-based paths, manage project scope and budgets, and collaborate across teams to ensure engagement and impact.

Qualifications

• 5+ years of experience in learning and development or performance consulting.
• Experience with adult learning principles, assessment and evaluation design, change management, and project management.
• Experience with LXP (360 Learning), LMS platforms, analytics tools (Power BI), AI and automation technologies.

Responsibilities

• Conduct technology-enabled diagnostics across services, industries, and support functions to identify performance gaps.
• Implement root-cause analysis of performance gaps to propose holistic, impactful solutions.
• Collaborate with leadership to define performance metrics and analyze data for informed decision-making.
• Design and execute learning strategies aligned with firmwide goals, industry standards, and regulatory requirements; leverage technology to accelerate design, development, deployment.
• Develop competency- and skills-based learning paths for professionals at all levels using blended learning approaches.
• Ensure content is relevant, engaging, and tailored to professional services.
• Define scope, schedule, and budget for learning projects.
• Coordinate cross-functional planning and monitor risks; elevate to leadership as needed.
• Collaborate with cross-functional teams to ensure programs meet technical, quality, and regulatory standards.
• Advise on best practices and support change management communications.
• Serve as trusted advisor on learning solutions that drive employee performance, engagement, business outcomes, and client value.
• Define KPIs and use analytics to assess learning effectiveness and business impact.
• Continuously refine programs based on feedback, metrics, and industry trends.
• Stay current with trends in digital learning, professional development, and accounting education.
• Support rollout of performance management systems and tools.

Skills

Experience in L&D

Adult learning principles

Change management

Project management

Strategic partnership

Education

Bachelor's degree in Instructional Design, Organizational Development, Human Resources, Business, or related field

Advanced degree or professional certification in Learning & Development (preferred)

Tools

360 Learning (LXP)

Power BI

AI & automation technologies

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is currently seeking a strategic, innovative Senior Learning Performance Strategist to partner with Tax and other business leaders, People Solutions (HR), and learning teams to design innovative, scalable programs that align with organizational goals and foster a culture of continuous learning. This role aligns learning programs to business priorities, regulatory requirements, and market trends, enabling professionals to deliver exceptional client service and maintain a competitive edge.

How you’ll create opportunities in this Senior Learning Performance Strategist role:

Performance Consulting & Analysis

• Conduct technology-enabled diagnostics across services, industries, and support functions to identify performance gaps.
• Implement root-cause analysis of performance gaps to propose holistic, impactful solutions.
• Collaborate with leadership to define performance metrics and analyze data for informed decision-making.

Learning Strategy & Curriculum

• Design and execute learning strategies aligned with firmwide goals, industry standards, and regulatory requirements. Leverage technology to accelerate the design, development and deployment of modern learning strategies.
• Develop competency- and skills-based learning paths for professionals at all levels using blended learning approaches.
• Ensure content is relevant, engaging, and tailored to professional services.

Project Management

• Define scope, schedule, and budget for learning projects.
• Coordinate cross-functional planning and monitor risks; elevate to leadership as needed.

Engagement & Collaboration

• Collaborate with cross-functional teams to ensure programs meet technical, quality, and regulatory standards.
• Advise on best practices and support change management communications.
• Serve as a trusted advisor on learning solutions that drive employee performance and engagement, business outcomes, and client value.

Measurement & Innovation

• In conjunction with Learning Operations, define KPIs and use analytics to assess learning effectiveness and business impact.
• Continuously refine programs based on feedback, metrics, and industry trends.
• Stay current with trends in digital learning, professional development, and accounting education.
• Support rollout of performance management systems and tools.

What You Will Need

• Minimum 5 years of relevant experience in learning and development or performance consulting.
• Experience in adult learning principles, assessment and evaluation design, change management, and project management.
• Bachelor’s degree in Instructional Design, Organizational Development, Human Resources, Business, or related field is required. A combination of relevant experience, education, and training may be accepted.
• Demonstrable history of professional development in this field.
• Experience with LXP (360 Learning) and LMS platforms, analytics tools (Power BI), AI, and automation technologies.

Travel Requirements

Occasional travel may be required (<10% travel).

Our approach to compensation emphasizes collaboration and career growth. We pay competitive wages and view compensation as an investment in our people. Factors such as geography, experience, education, skills, and knowledge may impact position of pay within the range.

The compensation range for this position in Illinois is: $67,000.00 – $119,000.00

The compensation range for this position in Virginia is: $85,000.00 – $128,000.00

The compensation range for this position in Colorado is: $73,000.00 – $119,000.00

The compensation range for this position in Minnesota is: $67,000.00 – $115,000.00

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.