Strategic Learning Partner for Frontline Teams

001 Truliant Federal Credit Union; Williamsburg Square (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

No-cost medical coverage

Dental & vision

Paid holidays and PTO

401(k) match

Tuition reimbursement

Short & long-term disability

Wellness program

Teledoc access

Onsite fitness facilities

Employee Assistance Program (EAP)

FSAs

Volunteer hours

Job summary

Truliant Federal Credit Union is seeking a Learning Business Partner who will connect business priorities with practical development strategies, helping teammates build skills, serve members consistently, and improve performance across frontline and operations.

You’ll work with leaders and cross-functional partners to ensure solutions are relevant, measurable, and grounded in day-to-day workflows, with focus on driving member outcomes and business results.

Qualifications

• 5+ years in Learning & Development or related consulting roles.
• Diagnose performance gaps and design practical solutions.
• Experience with frontline operations or member service environments.
• Bachelor’s degree required; Master’s degree is a plus.

Responsibilities

• Serve as strategic L&D partner for assigned business areas.
• Identify capability gaps and shape learning strategies.
• Collaborate with designers, facilitators, and measurement teams to implement initiatives.
• Ensure programs align with workflows and measurable outcomes.

Skills

L&D strategy

OD consulting

Stakeholder mgmt

Analytics

Cross-functional

Education

Bachelor’s degree in HR/OD/Education

Master’s degree preferred

Job description

Truliant Federal Credit Union is seeking a Learning Business Partner who will connect business priorities with practical development strategies, helping teammates build skills, serve members consistently, and improve performance across frontline and operations.

You’ll work with leaders and cross-functional partners to ensure solutions are relevant, measurable, and grounded in day-to-day workflows, with focus on driving member outcomes and business results.