Strategic Learning & Development Partner

Truliant Federal Credit Union; Winston-Salem (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

No-cost medical, dental, vision

Prescription benefits

Paid holidays and PTO

401(k) with matching

Tuition reimbursement

Short/long-term disability

Teledoc

Onsite fitness facilities

EAP

Health flexible spending accounts

Dependent care FSA

Job summary

Truliant Federal Credit Union is seeking a Learning Business Partner to connect business priorities with practical development strategies that help teammates build skills and improve performance across frontline and operational teams.

This role will partner with leaders to identify capability gaps, translate priorities into learning roadmaps, and collaborate with designers, change managers, and measurement teams to deliver outcomes grounded in day-to-day operations.

Qualifications

• 5+ years of experience in Learning & Development, Organizational Development, or Human Resources roles with a consulting focus.
• Diagnosing business performance challenges and identifying workforce capability gaps, using a consulting approach to determine solutions.
• Understanding frontline operations such as branch banking, contact centers, lending, or member service functions.
• Connecting learning to business outcomes and building trusted relationships with leaders and partners.
• Bachelor’s degree required; strategic partner able to connect performance needs with teammate capabilities and member outcomes.

Responsibilities

• Serve as the strategic Learning & Development partner for assigned business areas, identifying capability gaps and shaping learning strategies.
• Translate business priorities and data into clear development roadmaps and measurable outcomes.
• Collaborate with learning experience designers, facilitators, change management, and measurement teams to design, pilot, launch, and improve initiatives.
• Ensure learning programs align with workflow and drive measurable improvements in teammate and member experience.

Skills

Consulting mindset

Workforce analytics

Frontline operations

Learning strategy

Stakeholder influence

Data interpretation

Cross-functional collaboration

Measurement & evaluation

Project coordination

Education

Bachelor's degree in HR/OD/education or related field

Job description

Truliant Federal Credit Union is seeking a Learning Business Partner to connect business priorities with practical development strategies that help teammates build skills and improve performance across frontline and operational teams.

This role will partner with leaders to identify capability gaps, translate priorities into learning roadmaps, and collaborate with designers, change managers, and measurement teams to deliver outcomes grounded in day-to-day operations.