Strategic Leader, Patient Access & Support Services

Bayer

Whippany (NJ)

On-site

USD 220,000 - 330,000

Full time

10 days ago

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Job summary

Bayer is seeking a Senior Director to advance Patient Support Services and hub operations across the US portfolio. You will design scalable programs to improve access, affordability, and adherence, partnering with Market Access, Commercial, Legal, and analytics teams.

Key outcomes include reducing therapy abandonment, enhancing patient experience, and steering vendor hubs with governance. Bring 10+ years in pharma, strategic vision, and regulatory know-how to drive patient-centric solutions.

Qualifications

Bachelor's degree required; advanced degree preferred.
10+ years in pharma/healthcare with 7+ years in patient support or hub operations.
Strong understanding of US market access and retail pharmacy dynamics.
Strategic thinking, executive communication and presentation skills.
Excellent stakeholder management and cross-functional influence.
Experience designing scalable patient access programs and hub models.

Responsibilities

Lead patient support services strategy, including hub services and affordability programs.
Design and manage scalable, patient-centric service models in complex payer landscapes.
Mentor teams and drive performance, compliance, and patient-centric culture.