Senior Director, Patient Access & Support Services

Bayer AG

Whippany (NJ)

On-site

USD 220,000 - 330,000

Full time

25 hours ago
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Job summary

Bayer AG in Whippany, NJ seeks a Senior Director, Patient Support Services to shape and lead comprehensive patient access programs across the Bayer portfolio, with focus on secondary stroke prevention. You will partner with Market Access, Commercial, Finance, Legal, and Compliance to design scalable hub operations and affordable patient support models.

The role emphasizes improving access, adherence, and a seamless patient experience through data-driven insights, governance, and vendor

Qualifications

  • 10+ years in pharma/healthcare with 7+ years in patient support services or hub operations.
  • Strong understanding of US market access and retail pharmacy dynamics.
  • Exceptional strategic thinking and executive communication skills.
  • Proven ability to influence stakeholders without direct reporting authority.

Responsibilities

  • Lead strategy, development, and operations of patient support services including hub services and copay programs.
  • 0
  • Lead design and lifecycle management of scalable, patient-centric service models in a complex payer/regulatory landscape.
  • Mentor and develop internal and external patient access teams with a compliant, patient-centered culture.

Skills

Executive communication
Stakeholder management
Strategic thinking
Cross-functional leadership
Vendor management
Data-driven insights
Regulatory compliance
AI fluency

Education

Bachelor's degree
Advanced degree preferred

Tools

CRM systems
AI-enabled tools

Job description

Bayer AG in Whippany, NJ seeks a Senior Director, Patient Support Services to shape and lead comprehensive patient access programs across the Bayer portfolio, with focus on secondary stroke prevention. You will partner with Market Access, Commercial, Finance, Legal, and Compliance to design scalable hub operations and affordable patient support models.

The role emphasizes improving access, adherence, and a seamless patient experience through data-driven insights, governance, and vendor

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