Strategic Lead, Business Systems & Automation
Brown & Brown
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Benefits offered by this job
Job summary
Brown & Brown is seeking a strategic and hands-on Manager to lead our Business Systems & Automation team. You will mentor two Salesforce Administrators and collaborate with stakeholders to design scalable processes using Salesforce and Microsoft tools such as Power BI and Power Automate.
You will drive continuous improvement, ensure data integrity and security, and align technology initiatives with business goals across the organization.
Qualifications
- Minimum of a bachelor's degree in information systems, business administration, or related field.
- Proven experience managing Salesforce and Microsoft-based business systems.
- Strong skills in process design, automation, and stakeholder engagement.
- Experience leading technical teams and cross-functional projects.
- Excellent communication and problem-solving abilities.
- Salesforce Admin or Advanced Admin certification preferred; Microsoft Power Platform certification a plus.
Responsibilities
- Lead and mentor a team of Salesforce Administrators and align with business goals.
- Partner with stakeholders to translate needs into scalable tech solutions.
- Drive process improvement using Salesforce and Microsoft tools.
- Collaborate with project/manage delivery teams to roll out initiatives.
- Develop and maintain documentation for systems and workflows.
- Ensure data integrity, security, and policy compliance.
- Monitor metrics and optimize system usage and automation.
Skills
Education
Tools
Job description
Brown & Brown is seeking a strategic and hands-on Manager to lead our Business Systems & Automation team. You will mentor two Salesforce Administrators and collaborate with stakeholders to design scalable processes using Salesforce and Microsoft tools such as Power BI and Power Automate.
You will drive continuous improvement, ensure data integrity and security, and align technology initiatives with business goals across the organization.
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