Manager, Business Systems & Automation

Brown & Brown, Inc.

United States

Remote

USD 85,000 - 100,000

Full time

8 days ago

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Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Job summary

Brown & Brown, Inc. is seeking a strategic and hands-on Manager to lead the Business Systems & Automation team.

You will oversee two Salesforce Administrators and collaborate with stakeholders to design scalable technology-driven processes using Salesforce and Microsoft tools such as Power BI and Power Automate. The role focuses on driving process improvements, data integrity, security, and overall system optimization across the organization.

Qualifications

Proven experience managing Salesforce and/or Microsoft-based business systems.
Strong understanding of process design, automation, and stakeholder engagement.
Experience leading technical teams and cross-functional projects.
Excellent communication and problem-solving skills.
Familiarity with AI adoption strategies is a plus.

Responsibilities

Lead and mentor a team of Salesforce Administrators, ensuring alignment with business goals and professional development.
Partner with internal stakeholders to gather requirements and translate business needs into scalable technology solutions.
Drive process improvement initiatives using Salesforce and Microsoft tools (Power BI, Power Automate, etc.).
Collaborate with the Internal Project Manager, Solutions Delivery Manager, and AI Strategy & Adoption Manager to support the rollout of strategic technology initiatives.
Develop and maintain documentation for systems, processes, and workflows.
Ensure data integrity, system security, and compliance with internal policies.
Monitor performance metrics and continuously optimize system usage and automation.