Manager, Salesforce & Automation Systems | Power Platform

Brown & Brown, Inc.

Oregon

Hybrid

USD 85,000 - 100,000

Full time

6 days ago

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Benefits offered by this job

Health Benefits

401k & ESPP

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off & Holidays

Preferred Partner Discounts

Job summary

Brown & Brown, Inc. is seeking a strategic and hands-on Manager to lead our Business Systems & Automation team.

This role oversees two Salesforce Administrators and partners with stakeholders to design scalable tech-driven processes using Salesforce and Microsoft tools. You will mentor the team, drive process improvements, ensure data integrity and security, and help roll out strategic technology initiatives across the organization.

Qualifications

Bachelor's degree in Information Systems, Business Administration, or related field.
Salesforce Admin or Advanced Admin certification preferred.
Experience managing Salesforce and Microsoft-based business systems.
Strong process design and stakeholder engagement.
Experience leading technical teams.

Responsibilities

Lead and mentor a team of Salesforce Administrators.
Partner with internal stakeholders to gather requirements and translate business needs into scalable technology solutions.
Drive process improvement initiatives using Salesforce and Microsoft tools (Power BI, Power Automate).
Collaborate with the Internal Project Manager, Solutions Delivery Manager, and AI Strategy & Adoption Manager to support the rollout of strategic technology initiatives.
Develop and maintain documentation for systems, processes, and workflows.
Ensure data integrity, system security, and compliance with internal policies.
Monitor performance metrics and continuously optimize system usage and automation.