Salesforce & Automation Systems Manager

Brown & Brown

Iowa

On-site

USD 85,000 - 100,000

Full time

6 days ago

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Benefits offered by this job

Health Benefits: Medical/Rx, Dental, &

Job summary

Brown & Brown in Iowa seeks a strategic and hands-on Manager to lead our Business Systems & Automation team, overseeing Salesforce Administrators and supporting broader tech initiatives with Power BI and Power Automate. The role partners with internal stakeholders to design tech-driven processes that improve consistency, efficiency, and scalability.

The Manager will mentor technical teams, drive automation, ensure data integrity and security, and collaborate with cross-functional leaders to roll

Qualifications

Proven experience managing Salesforce and/or Microsoft-based business systems.
Strong understanding of process design, automation, and stakeholder engagement.
Experience leading technical teams and cross-functional projects.
Excellent communication and problem-solving skills.
Familiarity with AI adoption strategies is a plus.
Bachelor’s degree in Information Systems, Business Administration, or related field.
Salesforce (Admin or Advanced Admin certification preferred).
Microsoft Power Platform (Power BI, Power Automate).

Responsibilities

Lead and mentor a team of Salesforce Administrators.
Partner with internal stakeholders to gather requirements and translate business needs into scalable technology solutions.
Drive process improvement initiatives using Salesforce and Microsoft tools.
Collaborate with the Internal Project Manager, Solutions Delivery Manager, and AI Strategy & Adoption Manager to support rollout of strategic technology initiatives.
Develop and maintain documentation for systems, processes, and workflows.
Ensure data integrity, system security, and compliance with internal policies.
Monitor performance metrics and optimize system usage and automation.