Strategic Landscape Account Manager

Air Comfort, Inc; Columbia (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and vision insurance

Paid time off and holidays

401(k)

Performance-based bonus opportunities

Professional development

Job summary

Air Comfort, Inc is seeking a Commercial Landscape Account Manager to oversee a portfolio of commercial landscape maintenance accounts. You will nurture relationships with property managers, HOAs, municipalities, and business owners, while coordinating with operations to deliver top-quality service and identify improvement opportunities.

You will also drive enhancement sales, manage proposals, support renewals, and pursue growth within existing accounts.

Qualifications

• Minimum of 2 years of experience in landscape account management, commercial landscape maintenance, property management, landscape sales, or customer relationship management.
• Strong customer service and relationship-building skills.
• Proven success selling landscape enhancements or related services.
• Excellent communication, presentation, and negotiation skills.
• Strong organizational and time management abilities.
• Valid driver's license with a clean driving record.

Responsibilities

• Manage a portfolio of commercial landscape maintenance accounts.
• Build and maintain strong relationships with commercial property managers, HOAs, municipalities, and business owners.
• Serve as the primary liaison between clients and operations teams.
• Conduct routine property inspections to ensure quality service and customer satisfaction.
• Proactively identify opportunities to improve landscape appearance and property health.
• Resolve customer concerns quickly and professionally.
• Develop long-term landscape management plans that align with each client's goals and budget.
• Identify, estimate, and sell landscape enhancement opportunities.
• Prepare, present, and follow up on enhancement proposals.
• Manage proposal pipelines and maximize approved work.
• Support contract renewals and account retention efforts.
• Develop new business opportunities within existing customer relationships.
• Monitor market trends and identify opportunities for account growth.
• Perform routine quality inspections across assigned properties.
• Ensure work meets company standards for landscape maintenance, irrigation, and horticultural quality.
• Partner with field supervisors and production teams to exceed customer expectations.
• Monitor service quality and recommend operational improvements.

Skills

Account management

Customer service

Sales

Communication

Time management

Driver's license

Tools

Aspire

Microsoft Office

Job description

Air Comfort, Inc is seeking a Commercial Landscape Account Manager to oversee a portfolio of commercial landscape maintenance accounts. You will nurture relationships with property managers, HOAs, municipalities, and business owners, while coordinating with operations to deliver top-quality service and identify improvement opportunities.

You will also drive enhancement sales, manage proposals, support renewals, and pursue growth within existing accounts.